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February 19, 2021
Question

How do I get turbotax deluxe to finish, it just hangs up when trying to complete the federal review

  • February 19, 2021
  • 1 reply
  • 0 views
How do I get support for my problem????

1 reply

SForrestLO
February 24, 2021

If the product is running slow, try deleting cookies, cache, and browsing history. Please see this Turbo Tax FAQ regarding how to delete cookies, cache, and browsing history: How to clear your cookies and cache

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March 5, 2021

not responsive to problem!!!!

Says forms 1040, schedule 1, sch 2, sch C, Sch EIC, Sch SE p2-t, Sch 8812, and Sch 8995 not yet approved????

When will they be approved?????

This is the hangup.

 

March 9, 2021

You may need to clear your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.

Please see the below FAQ for instructions on how to clear the cache and delete cookies.  

Clear Cache: here 

Delete cookies: here

Also, try refreshing your browser and even try using a different browser if the issue persists. If none of these resolve the issue, please contact Customer Support for further assistance.

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