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jbgates555

Question

How do I make the font more visible? I can barely read it

Forum|Forum|5 years ago
January 26, 2021
6 replies
0 views

Going blind trying to read the faint font

TurboTax Deluxe Online

KatrinaLO

You can increase the size of the font by pressing CTRL along with the Plus Sign. To decrease the font size, press the CTRL and Minus Sign on your keyboard.

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TacksDodger

Tried using CTRL + on my Mac keyboard.

Does not increase the tax interview font on my iMac running Safari 14.0.3

CarissaM

How to Increase the Text Size on Your Mac

Click the Apple icon in the top left corner.
Select System Preferences.
Select Displays.
Click Scaled.
Select a lower resolution. If you see icons with different sized previews of text, select the icon that says Larger Text and click OK.

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HeatherPLO

You can increase the size of the font by pressing CTRL along with the Plus Sign. To decrease the font size, press the CTRL and Minus Sign on your keyboard.

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TacksDodger

That normally works but not with Mac Turbotax app.

At least not with Safari 14.0.3

Cass0317

Please try the following: In an app on your Mac, choose Format > Show Fonts or Format > Font > Show Fonts. In the Fonts window, click the Action pop-up menu , choose Edit Sizes, then do any of the following: Add a font size: Type a new size, then click the Add button . Change the values on the slider: Type new values in the Max.

Make all content larger: Choose Safari > Settings for This Website and choose an option from the Page Zoom pop-up menu, or choose View > Zoom In. ...
Make only the text larger: Press Option while you choose View > Make Text Bigger.

@TacksDodger

jcapps

On a Mac with a 27" screen I made the turbo tax window very small by dragging the corner and placed it in the center of my screen. I then hit option-command + until the app filled the screen vertically and got something large enough to read the small print. The window will still scroll the entire page up and down. the draw back it every other app running will jump part way off the screen but if you need them just hit option-command minus key and it goes back to normal. So it's back and forth.

another way is I have a MacBook Pro on another desk hooked to a 32 inch monitor so do the same thing there not using any other app and it just a matter of switching chairs to have everything the way you want it all the time.

I find it interesting that this window I'm typing in will allow me to change the size of the text but not in the turbotax app. It is also black text instead of the greyed out text in the app.

Wake up Intuit we don't use 12" monitors any more and grey text has become an industry wide eye strain.

chinarut

we ran into the text size & contrast issue last night & while I'm not happy it is the way it is, Im glad there are other who realize this so doesnt work for seniors.

here is the official help page for the Zoom Accessibility function in macOS that @jcapps is referring to (Option-Command-plus) (technically Option-Command-"equal" as you are not pressing "Shift")

https://support.apple.com/guide/mac-help/change-zoom-settings-for-accessibility-mh40579

it works & makes the TurboTax app window twice as big but we had the same issue of the screen jumping around which was disorienting.

I agree with others and sent feedback to Intuit to add font scaling to their app.

I mean there is only one preference to move a slider to scale forms - why not the whole app?

Here are a bunch of macOS Accessibility options we're going to play with:

https://support.apple.com/lv-lv/guide/mac-help/unac089

more detailed instructions related to helping overcome grey fonts (travesty!):

https://support.apple.com/lv-lv/guide/mac-help/mchl11ddd4b3

artoffugue

Using CTL and + or minus doesn't work for the miniscule font on the "Learn more" popups in the desktop versions of TT as far as I can SEE. TT needs to fix this as I've been struggling with this issue for years. And it gets worse the older I get. One would think and HOPE that the "View" tab in the top menu would have a feature to adjust font size for popups or that the top of the popups would have this feature. Resizing the popup window just makes the box larger or smaller except for the text. FIX IT!

CarissaM

Currently, it will increase the normal pages with CTRL and + or -. If this does not work on the popups, it would be best to submit the feedback in the program once you file them, so we can better improve this. @artoffugue

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cgeberts

CONTROL + DOES NOT WORK ON MAC

mesquitebean

Employee

@ cgeberts wrote:
CONTROL + DOES NOT WORK ON MAC

That's a Windows feature, and some browsers on both platforms also have that feature. Read through this thread, and see if you can use any of the other tips Mac users have posted.

tony1525

cant read the instructions???

Font? Background?

mesquitebean

Employee

@tony1525 wrote:
cant read the instructions???
Font? Background?

We can't see what you are looking at, so you should describe what you are experiencing to give us an idea. And on what product? If desktop TurboTax, is it for Windows or Mac? If using Online TurboTax, what browser? Or are you using the mobile app such as on an iPad? Instructions for what screen/page? Did you read this entire thread to see any suggestions mentioned above?