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C
cfleming04
March 2, 2020
Question

How do I reach a live person when the menu does not understand my email?

  • March 2, 2020
  • 1 reply
  • 0 views
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1 reply

A
AlanT222
March 2, 2020

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

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C
cfleming04Author
March 2, 2020

Hi Alan,

I have called that number 5 times now and it continually shuts me out.  It doesn't recognize my phone number or understand my email address.   I can't get past the menu.  Do you have another suggestion?

 

M
MichelleLO
March 2, 2020

@cfleming04 Can you please post your question to see if it is something we can help with?

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