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Best answer by PopeyeTheSalior

To start a new return for a different person, follow these steps:

1.  Sign out of TurboTax Online.

2.  Select the TurboTax Online product you want to use for the second return and proceed.

3.  On the Create your account screen, set up a new login for the second return.

               o    You can reuse your email address if you want to receive e-file notifications for the second return.

               o    Up to 5 accounts can be tied to the same email address.

4.  After you've created the new account, you can start working on the second return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. More info

2 replies

PopeyeTheSalior
Employee
June 7, 2019

To start a new return for a different person, follow these steps:

1.  Sign out of TurboTax Online.

2.  Select the TurboTax Online product you want to use for the second return and proceed.

3.  On the Create your account screen, set up a new login for the second return.

               o    You can reuse your email address if you want to receive e-file notifications for the second return.

               o    Up to 5 accounts can be tied to the same email address.

4.  After you've created the new account, you can start working on the second return.

Tip: If you're preparing multiple returns for family members, it's more economical to switch to the TurboTax CD/Download software, which lets you e-file up to 5 federal returns at no additional cost. More info

May 4, 2020

Can a cx use different  email addresses(for the people he is filing for) when filing for others using the ttd with costco installation code or it has to be the same email address?

April 14, 2025

How do i start a new return for a different person?

April 15, 2025

If you're using TurboTax Online, the new person needs to set up their own TurboTax account, with a user ID and password.

 

If you're using TurboTax Desktop, up at the top FILE link, choose 'New Tax Return'.  

 

@Lorikeller68