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April 16, 2021
Question

How do I talk to someone? When I call up I get endless menus.

  • April 16, 2021
  • 3 replies
  • 0 views
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3 replies

DoninGA
Employee
April 16, 2021

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

george68Author
April 16, 2021

And that will get me [phone number removed] and I call up with endless broken menus?

DoninGA
Employee
April 16, 2021

@george68 wrote:

And that will get me [phone number removed] and I call up with endless broken menus?


No, that will get you a specific toll free number to call and a Support Incident number to use.

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

April 16, 2021

I called [phone number removed]. There is automated response that I answered and after about the third question, I said "REPRESENTATIVE" and they connected me. Customer service rep was helpful and answered my question. 

April 16, 2021

I don't know why they (TT) remove the phone number. I googled Turbotax customer service and saw there was a question, How do I speak to a Live Person at Turbotax? The phone number was listed.

October 5, 2021

why dont you have a phone # on your page or a live chat ???

DoninGA
Employee
October 5, 2021

@FMoylett wrote:

why dont you have a phone # on your page or a live chat ???


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax