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June 4, 2019
Question

How do I upgrade from free to Premier?

  • June 4, 2019
  • 1 reply
  • 0 views

I thought I might be eligible for Turbo Tax free based on my income in 2018.  I have completed my Federal and I do not quality for free and want to upgrade.  Will I need to clear my current year data?  I cannot seem to get out of the Free version.  

1 reply

PopeyeTheSalior
Employee
June 4, 2019

No, you do not need to clear your data.  Here are the steps (online):

  • After sign in to your program, select Take me to my return
  • To your left panel, simply select Upgrade
  • See the attached screenshot

If this method does not work, to upgrade to Premier, follow these steps (online):

  • While in the program, 
  • At the right upper corner, in the search box, type in 'schedule e', and Enter ( pretending you are going to enter a rental which requires Premier edition)
  • Select Jump to schedule e
  • Follow prompts to upgrade

[Edited 4/6/2019 11:59AM]

tenitajoAuthor
June 4, 2019
I have cleared my cache and tried Microsoft Edge.  The upgrade option is not available.  

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