When attempting to transmit return, receive message about child credit which we did not claim but Federal taxpayer information forms are displayed, how do we overcome this glitch?
I discovered the answer after a detailed review of worksheets. Apparently the software carried a previous year's occupation of "disabled" on my spouse and assumed we would want to file for the EIC without questioning us or examining our income. When i changed the occupation to "retired", the issue resolved and the EIC dropped off. That is a software failure which needs correction.
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