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2 replies

DoninGA
Employee
May 3, 2020

Once a tax return has been e-filed it cannot be canceled, retrieved or changed.

 

Did you e-file your tax return and was it accepted?

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Did you do this?

qrowkrowAuthor
May 3, 2020

Hello,

 

I did not finish the three steps in the File section.

DoninGA
Employee
May 3, 2020

@qrowkrow wrote:

Hello,

 

I did not finish the three steps in the File section.


If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

 

May 3, 2020

if the IRS is processing your return there is no way to cancel it