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April 14, 2025
Question

How long does it usually take to link and upload banking or investment company information?

  • April 14, 2025
  • 1 reply
  • 0 views
I provided all my bank account details over 4 hours ago, and I'm still waiting to see it reflected in my return info.

1 reply

April 14, 2025

It should only take a few minutes.  If it has been over four hours, the import is not working.  You need to cancel it and try again.  I recommend you clear your cache and cookies in your browser before trying again.  If you are using TurboTax Online, I also recommend you use Google Chrome as your browser for when using TurboTax. 

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