Question

How many times do i have to enter a verification code inn order t fie my taxs. I have done this 3 times and it wi not let me file

Forum|Forum|5 years ago
May 16, 2021
1 reply
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trying to file my taxs and it keeps saying t verify my email address. I have done so 3 times and i want to file my taxs now.

TurboTax Deluxe Online

rjs

Employee

Don't close the TurboTax window when it asks for the verification code. You have to keep the TurboTax window open until you get the code and enter it. If you need to open a browser window for your email, open a separate window or tab. Keep the TurboTax window open and enter the code in the open window. Only use the most recent code that you got. Each time you request a code, the previous code is canceled.

See the following FAQ for more information and other suggestions.

What if I'm having trouble with my filing verification code?