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2 replies

Employee
July 7, 2019

You appear to be using Live Deluxe.   That is an upgraded version of Deluxe that has live help from a CPA/EA tax expert.  They will answer questions during return preparation, can look at your screen (optional), and they will review your return prior to filing.  You can also ask them questions throughout the year.    The Live Deluxe product you are using is 119.99 for Federal and 44.99 for state.    If you choose to pay the fees out of your Federal refund, there is an additional service fee of 39.99 (44.99 for California filers.)

 

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

How to view your fees:

 

With your return open, click in the left menu column on TAX TOOLS, then TOOLS.

In the Tools window, choose MY FEES.

 

Here's how to use your Live feature:

 

FAQ:  How do I connect with a tax expert in TurboTax Live?

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

 

FAQ:  How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...

 

VolvoGirl
Employee
July 7, 2019

Looks like you are in Deluxe with the extra LIVE help feature.  It is 119.99 for federal and 44.99 for state. (Deluxe without Live is only 59.99).

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

How to remove Turbo Tax Live

https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live