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February 22, 2025
Question

how to add another user

  • February 22, 2025
  • 2 replies
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    2 replies

    Employee
    February 22, 2025

    When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

     

     

    https://turbotax.intuit.com/personal-taxes/online/

     

    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    nedunla1Author
    February 22, 2025

    Thanks.  How can I tell which version I use?

    VolvoGirl
    Employee
    February 22, 2025

    Add to what?  You can't add or share.  Are you using the Desktop program or the Online version?  The Desktop program can do multiple returns for your family etc.  

    nedunla1Author
    February 22, 2025
    • Hi. Thanks.  I think I have online version but how do I check? 
    VolvoGirl
    Employee
    February 22, 2025

    Well you would know if you bought the Desktop program, downloaded it and installed it with the 16 digit License Code.   The Desktop program is blue across the top and the menu items like Federal, State, Review, File go across the top.

     

    When you filled out your return did you go online and log in? And see a black column on the left side with the menu items, Federal, State, File etc. That is Online.