Skip to main content
April 7, 2020
Question

How to bypass payment page ? I qualify for free file offered by IRS Very frustrating. Thanks

  • April 7, 2020
  • 1 reply
  • 0 views
No text available

1 reply

Employee
April 7, 2020

You're in the wrong product.  I'll tell you about the TurboTax IRS Free File Program and how to switch to it, if you qualify.  It's at a special website.

 

TurboTax has 2 free products, but you are not in one of them.  You appear to be using Online Self-Employed Edition, which is a regular paid version--$120 for Federal and $50 for state (if applicable), and if you choose to pay the fees out of your Federal refund, there is an additional $40 service fee ($45 for California filers.)   I'll tell you about both free products below.

 

NOTE:  If you haven't already paid, you may be able to change editions.   If you have already paid/filed, then the following will not apply.

 

The regular Free Edition is for very simple returns and not everyone can use it and many have to upgrade to a higher paid edition.    We can tell you about that product, but since you mentioned you qualify for the IRS Free File Program, that's the one I will tell you about below.

 

The TurboTax IRS Free File Program is fully-featured and can prepare all the usual forms and schedules, including self-employment income and expenses.    For example, in addition to Schedules 1-3 it can prepare Schedule C, D, E, F, etc., and enter K-1. But one has to meet one of the qualifications to use.  See below:

 

To qualify for free 2019 federal and state tax returns through the IRS Free File Program delivered by TurboTax, you just need to meet one of these requirements:

      • Your 2019 AGI is $36,000 or less (for Married Filing Jointly returns, combined AGI of both spouses cannot be over that limit),  or
      • You qualify for the Earned Income Tax Credit (EITC); or
      • In 2019, you served as active duty military (including Reservists and National Guard) with a maximum AGI of $69,000, and you have a military-issued W-2.

 

If you qualify for that program and want to use it, see these 2 FAQs:

 

FAQ:  What is the TurboTax IRS Free File Program?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-the-turbotax-free-file-program/01/...

and

FAQ:  How do I switch to the TurboTax IRS Free File Program?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-switch-to-turbotax-free-file-program/00/...