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2 replies

M
MichelleLO
March 16, 2021

Can you please clarify what you'd like to cancel? Are you a TurboTax Advantage subscriber?

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    B
    barryw928
    October 15, 2021

    I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: REMOVED

    DoninGA
    DoninGA
    Employee
    October 15, 2021
    @barryw928 wrote:

    I ordered Turbo Tax Basic only to learn that Windows 7 is no longer supported. How do I cancel? License code: XMS6-JVTL-VC37=69UC

    Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
    Use this TurboTax website to check your orders and payments -
    https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

    A
    abnfin1
    April 2, 2021

    i would like to cancel ORDER #removed

    M
    MichelleLO
    April 6, 2021

    You will need to reach out to TurboTax Customer Support for assistance with cancelling your order.  Please see the instructions in the below TurboTax FAQ:

    What is the TurboTax phone number?

    @abnfin1

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