Skip to main content
April 5, 2025
Question

how to cancel premium service i didn't add it it's just on there and isn't giving me the option to cancel

  • April 5, 2025
  • 1 reply
  • 0 views
No text available

    1 reply

    Employee
    April 5, 2025

    Premium Services is added if you are a California filer who chose to pay the TurboTax fees out of the Federal refund.

     

    That has an extra $45 fee for California filers who chose to pay for the product fees out of the Federal refund.   If you don't want it,  you have to remove it and pay upfront with credit/debit card instead of using the "pay out of refund" option.

     

    Premium Services also includes audit protection and ID protection services in addition to the "pay out of refund" option.  See the 2 FAQs below:

     

    FAQ:  What is the Premium Services package?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/premium-services/L...

     

    FAQ:  How do I remove Premium Services?

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/remove-premium-serv...