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Best answer by Kadian11

To change your phone number, log into your account, once  in your return click on "My Account" at the top of the screen > click on "Account Settings" > "Security", you will be able to "edit" your phone number from here. 

17 replies

February 25, 2021

Typically, you can't log in without a code texted to mobile phone # on file.  If that number is changed, log in using email address. A code is sent to your email. Use code where specified in log in process.  this brings you to a place you need to verify phone #.  Enter new # and this is also verified via text message of a 6 digit code.

March 25, 2021

my new phone number is [phone number removed]

JohnB5677
March 25, 2021

If your phone number was removed you can leave it blank.  Otherwise you can use these steps to update a corrected number.

 

You should see Tax Home on the left side of your screen.  This is the area that your looking for.  If you don't see it click on the 3 white lines.

  1. Sign in to TurboTax and
  2. select Intuit Account on the left, just above Sign Out (you may need to scroll down;
  3. select the 3 white lines or Tax Home if you still don't see this).
  4. Select Sign in & Security to update information like your user ID, password, phone number, or email.
  5. Or select Personal Info to update information like your name, address, or job.

To update your TurboTax Advantage account, see these instructions.

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March 30, 2021

I do not have any option to change my phone number in https://accounts.intuit.com, it can only verify it. Where can I change it ?

March 30, 2021

To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:

  1. Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
  2. Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.

To update your TurboTax Advantage account, see these instructions.

 

For TurboTax Online:

 

Go to www.TurboTax.com

  • Log into TurboTax Online
  • Click the box Take Me to My Return
  • In the upper right corner for Windows user click on My Account
  • Select Account Settings and you will be able to update or change your information on both the Profile and Security tabs over to the left (see picture below)

For additional information refer to the following link;

 

How to change my phone number in TurboTax Online

 

May 16, 2021

[phone number removed]

May 16, 2021

[phone number removed]

DanielV01
Employee
May 16, 2021

You can change your phone number in the Personal Information section.  We cannot change it from this public forum.

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February 19, 2022

cant verify who i am wrong e-mal adress and i cant remenber it at all 

Katina S
February 19, 2022
February 19, 2022

I need to change my phone number 

February 19, 2022

Please see the steps in the below TurboTax help article to update your telephone number.

How do I update my TurboTax account information?

@EMMY1389

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April 17, 2023

Intuit has my phone number wrong. I've spent hours trying to change it. Please help me so I can submit my tax return

DoninGA
Employee
April 17, 2023

@bevmoss12 wrote:

Intuit has my phone number wrong. I've spent hours trying to change it. Please help me so I can submit my tax return


Using the TurboTax online editions click on My Info on the left side of the online program screen.  Edit your Mailing Address, the phone number is shown.