Question

How to delete account/remove information

Forum|Forum|7 years ago
June 4, 2019
1 reply
0 views

I have decided to go in a different direction and not use Turbotax to file my taxes this year. The 'clear and start over' function does not work for me as I have gotten so far along in the process. Is there a way to clear my information at this point?

TurboTax Free Edition Online

K

KatrinaLO

Once a TurboTax account is created, it cannot be deleted. You can simply abandon it. Per IRS regulation, we must keep copies of tax returns filed in TurboTax Online. If you'd like to clear any data that you may have entered into the program, you can use the "Clear and Start Over" feature. See instructions below.

https://ttlc.intuit.com/replies/4248526

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

H

healthyregardssbAuthor

This did not really answer my question. The 'clear and start over' function does not work for me as I have gotten so far along in the process. Is there a way to clear my information at this point?