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xueusa
November 3, 2019
Question

How to down grade my version?

  • November 3, 2019
  • 1 reply
  • 0 views
I purchased $170 version and only need $80 version

    1 reply

    macuser_22
    macuser_22
    Employee
    November 3, 2019

    You must contact customer support.

     

    Here is a TurboTax FAQ for contacting customer support.

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    Critter
    Critter
    Employee
    November 3, 2019

    If you bought a downloaded version recently ... you can request a refund online ... then buy the version you wanted instead.  

                                                                                                                                                     

    You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase

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