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March 27, 2023
Question

How to download my free state tax form from a new license while my computer has already downloaded other states with an old license?

  • March 27, 2023
  • 1 reply
  • 0 views

I have a new license which has a a free state download, however, after I activated the new license code, Turbotax still sticks to my old forms, and when I try to download a new state, it will ask me to pay for extra state forms. Can someone help how I can utilize the free state download from my new license code?

 

 

    1 reply

    March 27, 2023

    If the program is prompting you to pay for your state download, please reach out to TurboTax Customer Support for assistance. 

    What is the TurboTax phone number?

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