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February 11, 2021
Question

How to get off the free file i dont qualifi for it and it will not let me finish my return

  • February 11, 2021
  • 1 reply
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1 reply

February 11, 2021

Yes, The Turbo Tax Free Edition is available for simple tax returns. If you claimed business deductions and certain credits, you may need to upgrade the program. Here are steps to upgrade:

  1. Login to Turbo Tax
  2. Under Tax Home scroll down and click Upgrade.
  3. On the next screen, choose the program you may need to finish your return. 

You may also do the following steps:

  1. Login to Turbo Tax.
  2. Under Tax Home, scroll down and click Tax Tools
  3. Scroll down and click Clear and Start Over (Note: Clear and Start over deletes all or most of the information)