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March 18, 2021
Question

HOW TO REMOVE THE PREMIUM SERVICE?

  • March 18, 2021
  • 2 replies
  • 0 views
I got a pop up due to the federal return I needed the deluxe for an additional $60, I go to pay and there is an additional charge for the state for $50, when nothing for the state changed

2 replies

Employee
March 18, 2021
DaveF1006
March 18, 2021

When you needed to switch to Deluxe, that took you out of the free version for both the Federal and State return. You can only have a free state return if you are eligible to file a free federal.

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February 14, 2024

No absolutely do not see that still. Thanks for making it so hard to cancel a simple membership! Last time I’ll be on here.

DoninGA
Employee
February 14, 2024

@Devin14 wrote:

No absolutely do not see that still. Thanks for making it so hard to cancel a simple membership! Last time I’ll be on here.


How do I remove Premium Services bundle - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/remove-premium-services-bundle/L9umkwOq2_US_en_US?uid=lsl2bmho