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L
librarianjen
February 6, 2020
Question

I accidentally paid to file both fed AND state - and I've never done state through Turbo Tax. Is it possible to get a refund?

  • February 6, 2020
  • 1 reply
  • 0 views
Two people on the help line said it wouldn't charge me until I filed, so they helped me delete my state return. But the charge went through. Am I stuck with it?

1 reply

M
MichelleLO
February 7, 2020

Please reach out to a TurboTax Customer Support Specialist via the Contact Us link below to discuss your options. Use the key words billing issues and do not use the word refund or you will get a phone number for tax refunds:

https://support.turbotax.intuit.com/contact/

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