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nibrahi2
February 11, 2020
Question

I accidentally selected a paid version. I’d like to use the free version. How do i change it back?

  • February 11, 2020
  • 1 reply
  • 0 views
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    1 reply

    Kat11_2
    Kat11_2
    Employee
    February 12, 2020

    You may be able to downgrade your TurboTax product as long as you haven't yet paid or registered.  You'd need to use the "Clear and Start Over" feature.  Keep in mind, however, that all of your data entry will be deleted.  See the info below for instructions on using this feature.

     

    Can I downgrade to a lower-priced version of TurboTax Online? 

     

     

    *Please click the thumbs-up icon if this response was helpful.
    **Please click "Mark As Best Answer" if your question has been resolved. Thank you.

    *** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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