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April 5, 2020
Question

I accidentally upgraded to the TurboTax Self-Employed. How do o removed this? I tried to hit clear and start over but this didn’t work.

  • April 5, 2020
  • 1 reply
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1 reply

DoninGA
Employee
April 5, 2020

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

 

If you are not able to clear your tax return and start over, then contact TurboTax support for a downgrade code.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489