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blackrabbitdeath
March 28, 2020
Question

I accidently went through the paid tax process which did not increase my tax return at all. I just want to use the free service. Is this possible?

  • March 28, 2020
  • 1 reply
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1 reply

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DeanM15
March 28, 2020

If you have not paid for the tax return or registered the tax return, you can use Clear and Start Over.

 

Clear and Start Over will wipe all the data you have already entered. You will be starting over from scratch.

 

To Clear and Start Over in TurboTax Online:

  • You should be signed in and working in TurboTax Online
  • In the left-hand black menu, click on Tax Tools
  • Then choose Clear and Start Over.

 

TurboTax defaults to the edition that you were last using. You will change the edition in the first couple of screens. 

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