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July 23, 2019
Question

I already filed my taxes, I need the plus feature but I accidentally clicked deluxe, how do I remove the deluxe so that I can pay for the plus version?

  • July 23, 2019
  • 2 replies
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2 replies

Employee
July 23, 2019

Unfortunately, since you have already filed the 2018 return, you can no longer clear it in order to downgrade to Free Edition with PLUS.    If you try to pay now, it will charge you for Deluxe Federal at 59.99 and possibly a state return at 44.99.   But here's what you can do:

 

You'll need to phone TurboTax Support, tell them you upgraded too far accidentally, and ask them to unlock the prior returns for you.    They may just unlock it for you without charging for it as a courtesy. 

 

Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday


FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

I'd try that first, since they may not charge you.   There's also a free option if a return transcript will suit your purpose.   You may be able to immediately download one at the IRS website if you qualify to open an IRS account there.  Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript

July 23, 2019
I also want you to 1 plz help file affidavit 14039 4506t and a few others.
Employee
July 23, 2019

What?  You have a very unrealistic idea of what TurboTax can do for you.  TT is not going to file any sort of affidavits for you.   You need to seek local paid tax help or legal help.  TT does not provide legal help.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**