Question

I already paid for turbo tax deluxe and it’s trying to get me to pay again? I don’t want to be charged twice

Forum|Forum|6 years ago
June 7, 2019
4 replies
0 views

No text available

TurboTax Deluxe Online

H

harrold75

i have not filled any state tax returns why am i charged for this one?

E

EbonyL

Employee

It is possible that you mistakenly added on a form that required an upgrade or an extra charge. To see what you are being charged for please follow the instructions in this link https://ttlc.intuit.com/replies/4202093

Then proceed to follow the directions in this link https://ttlc.intuit.com/replies/3301994 to remove all unwanted add ons.

R

ruvin_sky

Thank you for your suggestion. The fee I see in Tools is $85, however my bank transaction shows $132.82.

VolvoGirl

Employee

Did you do a state return?

Deluxe is 39.99
State is also a separate 39.99
Or you selected to have the fees deducted from your refund which is an EXTRA 39.99 Refund Processing Service charge

How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

For help with fees
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees

T

teveldemusic

They are very sneaky about this. You have to select pay now, and not "take turbo tax fees out of my refund". This saves you the extra money for the fees they try to tack on for upgrading to a higher version and giving you the audit protection. Very sneaky.