Skip to main content
March 29, 2020
Question

I already purchased turbo tax. why am i being charged again?

  • March 29, 2020
  • 1 reply
  • 0 views
No text available

1 reply

March 29, 2020

If you purchased the TurboTax software edition, it includes one Free state program Download in the purchase price but you still have to pay to e-file the state return.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
VolvoGirl
Employee
March 29, 2020

What did you pay for?  It shows you are in the Online version.  Did you buy the Desktop CD/Download program?  Or if you paid for Online you might have upgraded to a higher version or added a state or service.  I see you are posting from the Live expert help feature.  If you added LIVE it has a higher cost.

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051