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You can start over with the Clear & Start Over feature as long as you haven't paid or registered yet.
- Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
- Select the My Account dropdown menu located in the top right of your screen (see attached my account)
- Select Clear & Start Over (see attached clear and start over)
- Mobile devices: Tap the TurboTax "checkmark" icon in the upper left corner to open the blue side menu, then tap Clear & Start Over near the bottom.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.