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March 11, 2020
Question

I am a retired person why do i need to pay a fee to file my taxes? i did not pay any fee last year?

  • March 11, 2020
  • 2 replies
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2 replies

VolvoGirl
Employee
March 11, 2020

In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

To go back to the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

To qualify for the Free File website  you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Try signing in at the top right
https://freefile.intuit.com/

Critter
Employee
March 11, 2020

When you begin your return using the Free Edition, it will be free unless you are required or choose to upgrade.

You are not posting from the FREE version ... did you choose Deluxe by mistake or did you accept an  upgraded ? 

Only very simple tax returns can be completed using the Free Edition. When you choose to upgrade, TurboTax advises you on the screen how much the upgrade will cost. They may not advise you that there will also be a fee for a state return when you upgrade. Here is a current price listing for each online version: https://turbotax.intuit.com/personal-taxes/online/

 

If you have not yet filed : 


How to see your fees
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online   

For help with fees 
https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees   

How to remove the Pay from your Refund fee 
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-and-change-my-payment-method 

 

If your AGI is $69K or less then the IRS FREE FILE has a program for you to use ... check it out here : 

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free