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February 26, 2021
Question

I am about finished and have to pick a payment option. I chose Credit Karma, signed up, clicked next and got "oops, page does not exist...". Never getting back to Turbo.

  • February 26, 2021
  • 1 reply
  • 0 views
At the end of step 2 @ C. Karma, I sign in (verified working account) and get 404. Thus, there is nothing to tell TurboT. I'm finished so that I may continue to file. C.Karma does not have the infrastructure in place. Bad deal TurboT.? Surely I can go to the store and find a Visa Card with DirectDeposit and use that account so I can finish with TurboT. Am I correct to assume this?

1 reply

March 3, 2021

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together. 

 

You can also reach to Credit Karma.

 

If that still doesn't help, you may consider a different form of payment. Check out this FAQ regarding forms of payment we accept.