Question

I am being charged for turbo tax again

Forum|Forum|4 years ago
April 13, 2022
2 replies
0 views

No text available

TurboTax Premier Online

Employee

What do you mean by "again?' What did you pay for originally and how did you pay?

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

V

Vanessa2218

I am being charge for filing my taxes but I had paid 20 dollars for it and they took it out the refund y r they charging me again but by taking it out from my bank and I never Authorize that at all

X

xmasbaby0

Employee

@Vanessa2218 If you chose to pay your TurboTax fees from your federal refund, you did not pay when you filed. TurboTax does not get paid when you file. TT does not get paid until the IRS issues your refund to the third party bank; then the bank takes your fees out of the refund and sends you the rest.

Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

H

HelenC12

Free Edition is for simple returns that file a 1040 with no additional schedules, and is free as long as you don't select any add-ons or upgrades.

Review your fees to find out why you're being charged. Then, follow the directions to remove any unwanted charge: