Question

I am getting an error that says "Check This Entry" and it will not allow me to file my taxes, as "the form has not been finalized at this time".

Forum|Forum|6 years ago
February 2, 2020
2 replies
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No text available

TurboTax Free Edition Online

I am getting the same message. I understand that the government has not finalized one of the forms I am using, however, I would like to know will you notify me when it is available or do I have to keep going through the motions every couple of days? Thanks.

T

TerukoL

Employee

Yes, TurboTax will notify when the forms are available if you sign up for email notifications. Please click on Review, on the left menu. You may see a message "Some of your tax forms are not ready". Below the message, you can select the link that says "I want to sign up for email notifications."

Please click When will my forms be ready? to learn more.

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N

NiceWiithEveryOne

Hi,

I keep getting same message "Check this Entry" page and am unable to add/modify anything since page becoming unresponsive all the time. Because of this error am unable to e-file.

Is there a way to avoid this and e-file ?

T

TerukoL

Employee

You may need to clear your cache and cookies. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try entering your information again. You may also want to change browsers, for example, if you are using Chrome, try switching to Firefox.

If you still continue to have the same problem, please click the link to contact TurboTax customer support.

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