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February 11, 2023
Question

I am going through filing steps on turbotax desktop. i eneter my checking account for efile but i keep getting kicked back to check it. The number is correct

  • February 11, 2023
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1 reply

February 12, 2023

Please log completely out of TurboTax, then try clearing out your browser's cache stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. Please see the TurboTax FAQ's on how to clear your cache here. To learn how to delete your cookies, please see the TurboTax FAQ here.

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