I am having problems accessing my account

You can reset the password using the Account Recovery tool below.  It will also tell you if you have more than one account.

To get a list of your User IDs, reset a password, and recover account access, you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first.   After that, if necessary, then run the tool on your email address(es) you can access.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If you still cannot login, please contact customer support by clicking here.