I am ready to file, received and email stating the form 8863 was ready today. I went to finish filing and it will not allow me to. Says Form 8863 will be ready soon.

Forum|Forum|7 years ago
June 5, 2019
2 replies
0 views

No text available

TurboTax Deluxe Online

Employee

I am not a TT employee and am very sorry you and many others are experiencing this issue. We have brought it up to TT personnel and they are actively working on it.

A user is reporting that after the 1/18/18 update that took place last night, now using the "Tools" menu to Delete A Form and deleting the 8863 form will fix the issue - Can you please try that?

The IRS is not accepting returns till 1/29 https://ttlc.intuit.com/announcements/4154870

Here is the latest status of forms availability https://ttlc.intuit.com/questions/1908854-irs-forms-availability-table-for-turbotax-individual-perso...

I am not a TT employee. I am sorry you are having delays. It is taking time for the IRS to approve forms and then TT must test them, it is very complex process as all forms have various links to be tested.

**I don't work for TT. Just trying to help. All the best. ***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.

B

banks3303Author

Employee

I've resolved this issue with customers.. Here is the fix::
1. Sign in to TurboTax Online
2. Continue working on your return
3. In the far left menu bar Click on Tax Tools
4. Click on Tools
5.Scroll down within the Tools box and select "Delete a Form"
6. Delete the 1098-T or 1098-E
7. Confirm that you want to delete the form
8. Click Continue
9. Review all forms and delete ALL EDUCATIONAL FORMS REMAINING
Once this is done scroll down and click to Continue Working on my Return.
1. Go to Federal > Deductions and Credits
2. Review current credits. (( If you still see the 1098-t or 1098-E data click Edit and DELETE the student.
Return to the Deductions and Credits tab and click Start next to the educational credit.
Re-enter the 1098 data.

This will resolve the issue.
Sincerely,

ShaVegas
Tax Support
Answered by TurboTaxShaVegas to this questio

S

SweetieJean

Employee

https://ttlc.intuit.com/questions/4164787-when-will-form-8863-be-available

B

banks3303Author

Employee

I've resolved this issue with customers.. Here is the fix::
1. Sign in to TurboTax Online
2. Continue working on your return
3. In the far left menu bar Click on Tax Tools
4. Click on Tools
5.Scroll down within the Tools box and select "Delete a Form"
6. Delete the 1098-T or 1098-E
7. Confirm that you want to delete the form
8. Click Continue
9. Review all forms and delete ALL EDUCATIONAL FORMS REMAINING
Once this is done scroll down and click to Continue Working on my Return.
1. Go to Federal > Deductions and Credits
2. Review current credits. (( If you still see the 1098-t or 1098-E data click Edit and DELETE the student.
Return to the Deductions and Credits tab and click Start next to the educational credit.
Re-enter the 1098 data.

This will resolve the issue.
Sincerely,

ShaVegas
Tax Support
Answered by TurboTaxShaVegas to this questio