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December 22, 2023
Question

I am SO Frustrated. I downloaded the Windows version and paid $90 to file my 2022 taxes. Now it won't download because of my computer. Help?

  • December 22, 2023
  • 2 replies
  • 0 views
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2 replies

VolvoGirl
Employee
December 22, 2023

What won't download?  The 2023 program?  Did you file your 2022 tax return?  

Window System Requirements

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

rjs
Employee
December 22, 2023

"I downloaded the Windows version"
"Now it won't download"


Please clarify what your problem is. Did you download the 2022 TurboTax software or were you not able to download it? You only have to download it once.

 

Did you purchase the download from TurboTax.com or somewhere else?


"because of my computer"


What is it about your computer that is preventing you from doing whatever it is that you are trying to do?

 

If you are getting an error message, what is the complete exact message?