If you are filing with TurboTax online, follow these steps: Check your internet connection. Try to log out and sign back in the program. Clear your cache and sign back into the program. To clear cache, click here: Cache You may also try a different browser. Then try again.

Question

I am stuck on the file screen. It will not let me select the register button

Forum|Forum|5 years ago
May 8, 2021
1 reply
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TurboTax Free Edition Online

L

linaj20201

If you are filing with TurboTax online, follow these steps:

Check your internet connection. Try to log out and sign back in the program.
Clear your cache and sign back into the program. To clear cache, click here: Cache
You may also try a different browser.
Then try again.