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February 7, 2021
Question

I am trying to clear and start over. I do not seem to have a "Tax Tools" link on the side. What can I do?

  • February 7, 2021
  • 1 reply
  • 0 views
How can I start over?

1 reply

MaryM428
February 8, 2021

To see the Tax Tools you must be in a browser or on a computer. Tax Tools is not available in the app.   Clear and start over is not available if you registered or paid for TurboTax.

 

If you registered and/or paid for 2020, then you will need to create a new userid for 2020.  You can use your same email address if you have to do that.