Question

I am trying to download my transactions from Coinbase Pro. I know I'm connected because the screen says Importing 4,761 transactions, but it never quite completes.

Forum|Forum|3 years ago
February 17, 2023
3 replies
0 views

I've cleared cookies and tried Firefox, Chrome, and Edge with identical results on all three. Each time it is just a tiny fraction from finishing.

TurboTax Premier Online

E

EbonyA

Please review a couple help resources below:

Turbo Tax Minimum System Requirements

Importing Cryptocurrency transactions in Turbo Tax

How to enter a large amount of stock transaction in Turbo Tax

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xgin11Author

I’m sorry, but none of that is helpful. I’ve tried many times with exactly the same result. I would show you a screenshot that shows the download 99% or so finished "Importing 4761 transactions from Coinbase Pro" "Estimated time remaining 2-6 minutes". It eventually times out.

B

Braziliansteven

I am in the same boat I have 41,000 transactions that I need to port in. It connects because its telling me how many transactions it was to pull over. But ultimately it times out and stops. Any workaround would be greatly appreciated. I also tried doing the CSV but it wants me to break out sheets by 2000 transactions. Just seems silly.

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Johnwilson25

Coinbase Pro generated CSV files do not import either:

'The file column names in your CSV file are not correct. Please follow the instructions on the right-hand side to download the proper file."

Coinbase Pro and TurboTax are not compatible in 2023

I talked to customer service at TurboTax. They were unable to resolve these issues. Frankly, when I said Coinbase Pro they thought I said Bass Pro. All they were able to do was read these same threads. They have no way to escalate or see if there is a known defect. "Call Coinbase Pro."

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xgin11Author

Yeah, that seems to fit the facts. Right now I can't even bring up the TurboTax page to re-login after my last attempt even after rebooting my computer.

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xgin11Author

Well, it SAID it downloaded, however, still pretty useless. I have made no other trades except on Coinbase & Coinbase Pro

"looks like we may be missing an exchange or wallet with more of your transactions" "We need all of your transactions from all of your accounts to accurately calculate your cost basis."

Important:How to fix it: Go back and make sure you’ve added all of your exchanges or wallets. The most common reason for this error is when we’re missing a source.

The AMP amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The ANKR amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

There are no buys or deposits of AUCTION available from Coinbase Pro (…81a3)

There are no buys or deposits of BAL available from Coinbase Pro (…81a3)

The BOND amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The CLV amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The CTSI amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

There are no buys or deposits of ERN available from Coinbase Pro (…81a3)

The FET amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The FIL amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The FORTH amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The GRT amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The MATIC amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The MLN amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The RNDR amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The SKL amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The UNI amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

The ZRX amount withdrawn is greater than what’s available from Coinbase Pro (…81a3)

No way I can fix this.

C

CarissaM

If you are still encountering the same error, it would be best to click here and give us a call. @xgin11

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xgin11Author

After walking through every step I've taken and spending a couple of hours on the phone my problem remains unresolved. Actually it's gotten worse as the downloaded Coinbase & Coinbase Pro are identical and look more like just Coinbase transactions mostly for 2021. Still can't upload the .csv files because 1. it won't load more than 2250 transactions and when shortened the format is incorrect. I'm not very good with Excel so I'm still nowhere. Last year TurboTax did all the forms for me which is the main reason I use TurboTax. Looks like I will not get my money's worth this year.