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June 6, 2019
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I am trying to enter my 2017 AGI and it keeps coming back to the same screen

  • June 6, 2019
  • 1 reply
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Best answer by KatrinaLO

If you need assistance in troubleshooting your AGI, please see the information below.

https://ttlc.intuit.com/replies/6079524

To confirm that you are using the AGI the IRS has on file, you can quickly download a free IRS transcript of your return from the IRS website which will include your accurate AGI. Select the blue link above then 'Get transcript online'. 

On your transcript, look for ADJUSTED GROSS INCOME (you may need to look on page 2). This is the number in the IRS database; make sure the AGI you enter matches this number exactly.


1 reply

KatrinaLOAnswer
June 6, 2019

If you need assistance in troubleshooting your AGI, please see the information below.

https://ttlc.intuit.com/replies/6079524

To confirm that you are using the AGI the IRS has on file, you can quickly download a free IRS transcript of your return from the IRS website which will include your accurate AGI. Select the blue link above then 'Get transcript online'. 

On your transcript, look for ADJUSTED GROSS INCOME (you may need to look on page 2). This is the number in the IRS database; make sure the AGI you enter matches this number exactly.


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