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February 11, 2022
Question

I am trying to file and register but my address on my tax return and when I enter my address I am getting an error message trouble processing billing information?

  • February 11, 2022
  • 1 reply
  • 0 views
Getting error message.  Oops. We're having a little trouble processing your billing information.  Please select "contact us" from the help panel to speak with an expert.  I have entered my address and I have checked use the address on my tax return but am getting the message either way.

1 reply

DoninGA
Employee
February 11, 2022

Is the billing address for your credit card different then the address on your tax return?  If so, this would cause the error message.