I would suggest you clear cache and cookies on your web browser. And try again. If you are filing with TurboTax online, please follow these steps: Check your internet connection. Try to log out and sign back in the program. Clear your cache and sign back into the program. To clear cache, click here: Cache You may also try a different browser.

Question

I am trying to file and while I am done with my state return, the site says it is still in progress and won't let me file?

Forum|Forum|6 years ago
March 28, 2020
1 reply
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TurboTax Deluxe Online

L

linaj20201

I would suggest you clear cache and cookies on your web browser. And try again.

If you are filing with TurboTax online, please follow these steps:

Check your internet connection. Try to log out and sign back in the program.
Clear your cache and sign back into the program. To clear cache, click here: Cache
You may also try a different browser.