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April 13, 2025
Question

I am trying to file for free but when I get to end it’s not letting me and is trying to charge me. I didn’t do anything that should exclude me but it’s still charging

  • April 13, 2025
  • 1 reply
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1 reply

Employee
April 13, 2025

You're not using Free Edition.  You appear to be using Deluxe--at least that is what is displayed underneath your question.   Deluxe has a fee for both the Federal and state return, if applicable.   Either you ended up there by mistake or some situation in your return caused it to upgrade.    The Free Edition is for very simple 1040 returns with no additional schedules except for Earned Income Tax Credit, Child Tax Credit, and student loan interest.

 

You can try to downgrade, but if it encounters a situation Free Edition can't handle, it would ask you again to upgrade.

 

FAQ:  How do I downgrade to a different Online TurboTax product?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US

 

If it turns out that you can't use Free Edition, another option is to look at the various free products offered at the IRS website, some of which also include a free state return.

https://www.irs.gov/file-your-taxes-for-free