Question

I am trying to finish my taxes on the Turbo Tax website instead of the mobile, and it only forces me to sign up for Credit Karma with no way to access my account. What is the way around this?

Forum|Forum|5 years ago
February 2, 2021
1 reply
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TurboTax Live Deluxe Online

It would be best for you to call in so we can better assist you with this.

Please click here to contact customer service.

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K

kchinchkhede

Seriously, you can't answer this question so that others can see the answer? We all have to contact customer support?
You could start with 'yes' or 'no'.

J

JotikaT2

You should have the option to continue without signing up for Credit Karma.

Can you clarify with the specific message you are seeing so we can assist you?

Since this is a public forum, we cannot see your screen and therefore, it is harder to determine exactly why you may be getting that message. Many times, this is why we suggest contacting us. This makes it easier for you as well as your specific issue gets resolved since an agent can see what is happening.

@kchinchkhede

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