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October 9, 2022
Question

I am trying to upload a valid 1099 B pdf file. However i get the error "This file is not a valid PDF. Please check the file" . Please let me know how i can unblock.

  • October 9, 2022
  • 1 reply
  • 0 views
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1 reply

VolvoGirl
Employee
October 9, 2022

Did you download the pdf file from the broker or company website or scan your paper copy?  This seems to be a new Online feature and may not be working right yet.  Ask your LIVE agent or call in.  How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

srininaAuthor
October 9, 2022

Yes the PDF is downloaded from mutual fund site. The PDF renders fine in the browsers and other readers.