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March 21, 2020
Question

I am trying to wrap up my income and it just spins like it’s thinking but then logs me off

  • March 21, 2020
  • 1 reply
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1 reply

March 21, 2020

You might need to clear the cache.

 

If you are filing with TurboTax online, please do these: 

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.   To clear cache, click here: Cache
  • You may also try a different browser.