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April 12, 2024
Question

I am unable to input any W2 information. The screen is a solid blank. Is anyone else seeing this?

  • April 12, 2024
  • 1 reply
  • 0 views
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1 reply

DoninGA
Employee
April 12, 2024

Which TurboTax program are you using?

The TurboTax online web-based editions?

Or the TurboTax desktop CD/Download editions installed on your personal computer?  If the desktop editions, which operating system, Windows or Mac?

April 10, 2025

I am unable to input any W2 information. The screen is a solid blank. Is anyone else seeing this?

DawnC
Employee
April 10, 2025

Please clear you cache and cookies; it is usually the fix for your situation @aliciavarner.  

 

How to Clear Cache  and also, how to Delete Cookies

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