I been using turbotax for 8 years and why do I have to pay 120. And all you hear on the commercial its free

Everyone can "start for free" using TurboTax.  But the Free Edition is suitable only for the simplest returns.  Based on the information you enter, the program determines if you must upgrade to a paid edition.  And once you upgrade to a paid edition, a state tax preparation program is no longer free.  You can use the info below to review your TurboTax fees.

How do I review my fees in TurboTax Online? 

You may be able to reduce those fees.  See the info below.

what can I do to reduce my fees? 

Finally, see the info below for explanation of why you were upgraded from the Free Edition.

Why do I have to upgrade from Free Edition? 

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.