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June 6, 2019
Question

I bought turbo tax premier for Windows. It will not load.

  • June 6, 2019
  • 1 reply
  • 0 views

CD reads.  Asks the question allow this program to make changes to this computer? YES. "Getting ready to install turbotax 0-100% "ready to install turbotax.  Thaen it stops

1 reply

Employee
June 6, 2019

If your Turbo Tax CD will not load, please follow these steps:

Insert the CD into your computer's CD drive and the installation should start automatically. If it doesn't:

  1. Hold down the Windows+R keys to open the Run window.
  2. Click Browse, and then navigate to the TurboTax CD on your CD/DVD/RW drive (usually Drive D).
  3. Double-click the setup.exe file.
  4. Click OK to launch the installer.

If your program still won't install, please click on the following for additional troubleshooting:

https://ttlc.intuit.com/replies/3300294